Company

Security

Security practices for LadderStar accounts, public profiles, admin operations, billing, messaging, and AI interview features.

Effective date and last updated: May 3, 2026

1. Account protection

LadderStar uses Firebase Authentication for supported sign-in paths. Users are responsible for protecting their email, identity provider accounts, devices, and active sessions.

2. Data access controls

Firestore rules and server routes separate client-owned data from server-owned operational records. Admin and owner authorization must be verified server-side. Pricing configuration, wallet balances, wallet transactions, role changes, status changes, and audit logs are designed to be server-owned.

2A. Live interview sessions

Employer and Mentor interview invitations store hashed magic-link tokens. Gemini credentials remain in a dedicated server-side relay. Consented recordings are stored outside the public web root in private Firebase Storage paths, and playback requires authenticated sender or platform-operator authorization.

3. Secrets and infrastructure

Production secrets belong in deployment environment settings and must not be committed. Firebase private keys require runtime newline handling. Vercel hosts the application and may provide analytics and performance tooling.

5. No overclaiming

This page describes current practices at a high level. It does not claim a particular certification, audit, compliance framework, uptime guarantee, or complete immunity from security incidents.

vJun 26, 1:36 PM