Practice giving critical feedback
Say the hard thing clearly and kindly, stay steady when they push back, and end with an agreed next step.
Your mic turns on when you start.
Say the hard thing clearly and kindly, stay steady when they push back, and end with an agreed next step.
Your mic turns on when you start.
A one-on-one where you need to raise a real problem, such as missed deadlines, slipping quality or behavior that affects the team, with a person who doesn't see it coming.
Review focus: Find where the message got softened, buried or made personal, quote it, and check the talk ended with a specific next step and a follow-up date.
A capable colleague who doesn't know the conversation is about them. Reacts like a real person: surprised, then defensive or deflecting, and opens up only when the feedback is specific and fair.
Your colleague walks in casually and asks what's up. They don't know the conversation is about them and won't bring up the problem, so you have to.
Often, yes. Like a real colleague, they may be surprised or defensive. Pick the defensive starter for a harder conversation.
No single formula. The review looks at whether you were clear, specific, fair and ended with an agreed next step.